Educational History
2000 - 2004
Bachelor of Arts, Miami University
English: Journalism
2000 - 2004
Bachelor of Arts, Miami University
Speech Communication: Public Relations
2021 - 2024
Master's in Education, Purdue University
Learning Design and Technology
Career History
May 2021 - April 2022
Digital Optimization Success Consultant, Cengage Group
manage digital usage program
improve customer digital experience through dedicated post-sale programs
as part of sales operations, develop sales support tools for training and development
February 2020 - April 2021
Customer Success Consultant, Cengage Group
deliver sales presentations for National Geographic Learning digital platforms
manage the implementation of digital solutions
facilitate internal and external platform training
November 2017 - February 2020
Customer Success Manager, Cengage Group
manage digital sales at 2- and 4-year institutions across the state of Ohio
conduct sales presentations and training sessions for all Cengage Group digital platforms
October 2010 - November 2017
Enterprise Digital Specialist
manage digital sales for an 8-state territory
conduct sales presentations of Cengage Group digital platforms
manage post-sale, customized digital course training programs
Technology and Learning Design Badges
Competencies and Technology
